Cookie Policy

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Last updated August 25, 2022

This Cookie Policy explains how United Plumbing & water heaters Company (“Company”, “we”, “us”, and “our”) uses cookies and similar technologies to recognize you when you visit our websites at https://plumbing-united.com/, (“Websites”). It explains what these technologies are and why we use them, as well as your rights to control our use of them.

In some cases we may use cookies to collect personal information, or that becomes personal information if we combine it with other information.

What are cookies?

Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners in order to make their websites work, or to work more efficiently, as well as to provide reporting information.

Cookies set by the website owner are called “first party cookies”. Cookies set by parties other than the website owner are called “third party cookies”. Third party cookies enable third party features or functionality to be provided on or through the website (e.g. like advertising, interactive content and analytics). The parties that set these third party cookies can recognize your computer both when it visits the website in question and also when it visits certain other websites.

Why do we use cookies?

We use first and third party cookies for several reasons. Some cookies are required for technical reasons in order for our Websites to operate, and we refer to these as “essential” or “strictly necessary” cookies. Other cookies also enable us to track and target the interests of our users to enhance the experience on our Online Properties. Third parties serve cookies through our Websites for advertising, analytics and other purposes. This is described in more detail below.

The specific types of first and third party cookies served through our Websites and the purposes they perform are described below (please note that the specific cookies served may vary depending on the specific Online Properties you visit):

How can I control cookies?

You have the right to decide whether to accept or reject cookies. You can exercise your cookie rights by setting your preferences in the Cookie Consent Manager. The Cookie Consent Manager allows you to select which categories of cookies you accept or reject. Essential cookies cannot be rejected as they are strictly necessary to provide you with services.

The Cookie Consent Manager can be found in the notification banner and on our website. If you choose to reject cookies, you may still use our website though your access to some functionality and areas of our website may be restricted. You may also set or amend your web browser controls to accept or refuse cookies. As the means by which you can refuse cookies through your web browser controls vary from browser-to-browser, you should visit your browser’s help menu for more information.

In addition, most advertising networks offer you a way to opt out of targeted advertising. If you would like to find out more information, please visit http://www.aboutads.info/choices/ or http://www.youronlinechoices.com.

The specific types of first and third party cookies served through our Websites and the purposes they perform are described in the table below (please note that the specific cookies served may vary depending on the specific Online Properties you visit):

Performance and functionality cookies:

These cookies are used to enhance the performance and functionality of our Websites but are non-essential to their use. However, without these cookies, certain functionality (like videos) may become unavailable.

Name:	_hjAbsoluteSessionInProgress
Purpose:	The cookie is set so Hotjar can track the beginning of the user’s journey for a total session count. It does not contain any identifiable information.
Provider:	.plumbing-united.com
Service:	Hotjar View Service Privacy Policy
Country:	United States
Type:	http_cookie
Expires in:	30 minutes

Analytics and customization cookies:

These cookies collect information that is used either in aggregate form to help us understand how our Websites are being used or how effective our marketing campaigns are, or to help us customize our Websites for you.

Name:	_gat#
Purpose:	Enables Google Analytics regulate the rate of requesting. It is a HTTP cookie type that lasts for a session.
Provider:	.plumbing-united.com
Service:	Google Analytics View Service Privacy Policy
Country:	United States
Type:	http_cookie
Expires in:	1 minute

Name:	_ga_#
Purpose:	Used to distinguish individual users by means of designation of a randomly generated number as client identifier, which allows calculation of visits and sessions
Provider:	.plumbing-united.com
Service:	Google analytics View Service Privacy Policy
Country:	United States
Type:	http_cookie
Expires in:	1 year 11 months 29 days

Name:	_hjRecordingLastActivity
Purpose:	This should be found in sessionStorage (as opposed to cookies). This gets updated when a visitor recording starts and when data is sent through the WebSocket (the visitor performs an action that Hotjar records).
Provider:	plumbing-united.com
Service:	hotjar View Service Privacy Policy
Country:	United States
Type:	html_session_storage
Expires in:	session

Name:	#collect
Purpose:	Sends data such as visitor’s behavior and device to Google Analytics. It is able to keep track of the visitor across marketing channels and devices. It is a pixel tracker type cookie whose activity lasts within the browsing session.
Provider:	plumbing-united.com
Service:	Google Analytics View Service Privacy Policy
Country:	United States
Type:	pixel_tracker
Expires in:	session

Name:	_gid
Purpose:	Keeps an entry of unique ID which is then used to come up with statistical data on website usage by visitors. It is a HTTP cookie type and expires after a browsing session.
Provider:	.plumbing-united.com
Service:	Google Analytics View Service Privacy Policy
Country:	United States
Type:	http_cookie
Expires in:	1 day

Name:	_ga
Purpose:	It records a particular ID used to come up with data about website usage by the user. It is a HTTP cookie that expires after 2 years.
Provider:	.plumbing-united.com
Service:	Google Analytics View Service Privacy Policy
Country:	United States
Type:	http_cookie
Expires in:	1 year 11 months 29 days

Advertising cookies:

These cookies are used to make advertising messages more relevant to you. They perform functions like preventing the same ad from continuously reappearing, ensuring that ads are properly displayed for advertisers, and in some cases selecting advertisements that are based on your interests.

Name:	ga-audiences
Purpose:	Used by Google AdWords to re-engage visitors that are likely to convert to customers based on the visitor’s online behaviour across websites
Provider:	plumbing-united.com
Service:	AdWords View Service Privacy Policy
Country:	United States
Type:	pixel_tracker
Expires in:	session

Name:	_gcl_au
Purpose:	Used by Google AdSense for experimenting with advertisement efficiency across websites using their services.
Provider:	.plumbing-united.com
Service:	AdSense View Service Privacy Policy
Country:	United States
Type:	http_cookie
Expires in:	2 months 29 days

Name:	_fbp
Purpose:	Facebook tracking pixel used to identify visitors for personalized advertising.
Provider:	.plumbing-united.com
Service:	Facebook View Service Privacy Policy
Country:	United States
Type:	http_cookie
Expires in:	2 months 29 days

What about other tracking technologies, like web beacons?

Cookies are not the only way to recognize or track visitors to a website. We may use other, similar technologies from time to time, like web beacons (sometimes called “tracking pixels” or “clear gifs”). These are tiny graphics files that contain a unique identifier that enable us to recognize when someone has visited our Websites or opened an e-mail including them. This allows us, for example, to monitor the traffic patterns of users from one page within a website to another, to deliver or communicate with cookies, to understand whether you have come to the website from an online advertisement displayed on a third-party website, to improve site performance, and to measure the success of e-mail marketing campaigns. In many instances, these technologies are reliant on cookies to function properly, and so declining cookies will impair their functioning.

Do you use Flash cookies or Local Shared Objects?

Websites may also use so-called “Flash Cookies” (also known as Local Shared Objects or “LSOs”) to, among other things, collect and store information about your use of our services, fraud prevention and for other site operations.

If you do not want Flash Cookies stored on your computer, you can adjust the settings of your Flash player to block Flash Cookies storage using the tools contained in the Website Storage Settings Panel. You can also control Flash Cookies by going to the Global Storage Settings Panel and following the instructions (which may include instructions that explain, for example, how to delete existing Flash Cookies (referred to “information” on the Macromedia site), how to prevent Flash LSOs from being placed on your computer without your being asked, and (for Flash Player 8 and later) how to block Flash Cookies that are not being delivered by the operator of the page you are on at the time).

Please note that setting the Flash Player to restrict or limit acceptance of Flash Cookies may reduce or impede the functionality of some Flash applications, including, potentially, Flash applications used in connection with our services or online content.

Do you serve targeted advertising?

Third parties may serve cookies on your computer or mobile device to serve advertising through our Websites. These companies may use information about your visits to this and other websites in order to provide relevant advertisements about goods and services that you may be interested in. They may also employ technology that is used to measure the effectiveness of advertisements. This can be accomplished by them using cookies or web beacons to collect information about your visits to this and other sites in order to provide relevant advertisements about goods and services of potential interest to you. The information collected through this process does not enable us or them to identify your name, contact details or other details that directly identify you unless you choose to provide these.

How often will you update this Cookie Policy?

We may update this Cookie Policy from time to time in order to reflect, for example, changes to the cookies we use or for other operational, legal or regulatory reasons. Please therefore re-visit this Cookie Policy regularly to stay informed about our use of cookies and related technologies.

The date at the top of this Cookie Policy indicates when it was last updated.

Where can I get further information?

If you have any questions about our use of cookies or other technologies, please email us at [email protected]

Our Reviews

      
   United Plumbing & Water Heaters
   722 Google reviews 
  Write a review 
  
 
 
   
 
 
        
   Stanley W 
 2024-10-04
 
 
  We recently hired United Plumbing to replace our old HVAC system. From start to finish, the experience was exceptional. Their technician, Oleg, thoroughly inspected our attic and crawl space to accurately assess our needs. The estimator, Fariza, provided a clear and competitive quote based on Steve's findings.

The installation team, Oleg and Valerii, were true professionals. They were courteous, efficient, and meticulous in their work. The quality of their installation was outstanding.

We were highly impressed with United Plumbing’s professionalism, responsiveness, and fair pricing. We would highly recommend them to anyone looking for a reliable and trustworthy HVAC company.
  
 
       
   Matt W 
 2024-10-03
 
 
  Victor showed up quicker than any other technician from any company could during a AC malfunction during a heat wave. He was thorough and fixed the main and secondary issues.  Great job.
  
 
       
   David Tresslar 
 2024-10-03
 
 
  Semenov was knowledgeable and straightforward with descaling my tankless water heater. Didn’t try to upcharge me. $130 cost for descaling, same as buying the tools. Good value.
  
 
       
   Robert Garnero 
 2024-10-02
 
 
  United Plumbing responded quickly with a fair estimate for my garbage disposal replacement.  They were able to schedule for the next day and the work was done professionally and on time. Perfect!
  
 
       
   Sandy Fried 
 2024-10-01
 
 
  Igor B is very knowledgeable and professional. He and the United Plumbing staff were super responsive and communicative. I highly recommend United Plumbing!
  
 
       
   Katie Little 
 2024-10-01
 
 
  Super fast to respond to my request and very easy to communicate with. Alex was prompt, professional and friendly and didn’t make me feel bad that I had a very simple job I probably could have figured out myself.

Great service. I’ll be back.
  
 
       
   Grace C 
 2024-10-01
 
 
  This was the 3rd company I looked into for my plumbing issues. I was able to get a same day appointment and the technician Almaz arrived at the start of the 2-hour window they quoted. I even got a text that he was on his way. I had two pipe leaks, one under the bathroom sink and one in the crawl space. Almaz was careful and thorough in diagnosing the latter and worked his way down the tight crawl area. We ended up cutting out dry wall in my garage to get an actual quote. Their prices seem very fair and so far I’m very happy I went with them. Will update once the fix is complete.
  
 
       
   Laurie Frederick 
 2024-09-30
 
 
  Excellent serviceman, Alex.  Company receptionist and online/ texting to keep me (client) updated every step of the way. I want that easy of a client because so had specific requests and they handled everything. 5 stars **** New sump pump installed under house.
  
 
       
   Miyana Harris 
 2024-09-29
 
 
  Had some plumbing issues with backed up pipes. I contacted United Plumbing and was able to get a service update within 30 minutes on a Sunday which was amazing. Alex came out and took care of the issue at hand swiftly and efficiently.