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Electric tankless water heaters offer convenience, space-saving design, and energy efficiency, but when there’s no hot water, it quickly becomes a serious issue for homeowners. Whether you’re experiencing inconsistent temperatures or a complete lack of heated water, this guide covers the most common problems, their causes, and practical steps to get your system back on track.
One of the most common issues with electric units is a loss of power. If your hot water heater is not working, the circuit breaker may have tripped due to an overload or wiring fault.
What to do:
Electric tankless hot water heaters rely on a minimum water flow to activate. If you’re noticing low water pressure, the system may not even turn on.
Potential causes include:
If your unit has power but still fails to heat water, a burned-out heating element could be the culprit. This is especially common in areas with poor water quality.
Tip: Regular flushing with a descaling solution helps remove mineral deposits, reducing wear on the heating element.
Over time, hard water can cause severe sediment buildup inside the heat exchanger, leading to reduced efficiency or shutdowns.
Preventive measures:
Incorrect temperature settings or a faulty temperature sensor can result in warm water instead of hot.
Signs include:
Always refer to your manufacturer’s instructions when troubleshooting.
Many modern tankless water heaters shut down when the internal water filter is blocked or when system diagnostics detect irregularities.
Look for:
Learn how to maintain a tankless water heater in our complete guide.
While this guide focuses on electric models, it’s worth noting that if you’re using a gas water heater, similar symptoms could result from:
If you’re considering switching systems, factor in the gas line, gas bill, and your home’s compatibility.
Here is more resources if you are stuck deciding? Compare the pros and cons in our blog: Gas vs. Electric Water Heater – Which One Is Better?
Not having enough hot water? Your tankless model may be undersized for your usage needs — especially with multiple appliances (like a washing machine) running at once.
Solutions:
Read here on How to choose the right size tankless unit — or better yet, call a licensed plumbing professional to recommend the ideal model and size for your home.
Skipping regular maintenance is a top reason for unexpected failures. Annual flushing prevents mineral buildup, protects your heat exchanger, and ensures a steady supply of consistent hot water.
Add-on tip: A recirculation pump may improve hot water delivery speed in larger homes.
If you’ve exhausted DIY efforts and still have no hot water, it’s time for professional help. An expert plumber can assess:
Before making your decision, you can also check out Consumer Reports’ unbiased Tankless Water Heaters Buying Guide for expert, ad-free advice.
At United HVAC Electrical & Plumbing, we specialize in diagnosing and repairing tankless hot water heaters and providing expert water heater installation. From power outage recovery to gas supply problems, our team handles it all.
Contact us now to book reliable plumbing services and get your hot water running again.
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Yes — they only use energy when hot water is needed, reducing utility bills.
Yes, but only if properly sized. Large households may need multiple units.
Depends on your flow rate (GPM) and the number of fixtures used simultaneously.
Typically 20+ years with regular maintenance.
Usually, yes. Many require a 240V connection and higher amperage.
Yes. Annual descaling (especially in hard water areas) and filter cleaning are recommended.
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