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After 15 years in this trade, we’ve seen it all—from brand-new water heaters that won’t stay lit to 20-year-old tanks barely hanging on. And when a customer calls saying, “My pilot light keeps going out,” I already have a mental checklist of likely culprits. Here’s everything you need to know if your water heater pilot light keeps going out, including what causes it, how to troubleshoot it, and when it’s time to call in a pro (like us).
Think of the pilot light like the ignition system on your car. It stays lit so your water heater can fire up the main burner when needed. When that little blue flame goes out, the burner can’t ignite meaning no hot water.
The catch? It’s not always the flame itself that’s the issue.
This one causes 80% of the pilot problems I fix. The thermocouple is a safety device that senses heat from the flame. If it thinks the flame is out, it shuts off the gas—simple and smart.
But here’s the problem:
Over time, that thermocouple can get dirty, warped, or just wear out. I’ve replaced hundreds of these on jobs, and often the fix is under $100.
Pro Tip: If it’s bent away from the flame, use pliers to gently reposition it—1/2 inch from the pilot is ideal.
A tiny spider nest or a bit of rust inside the pilot tube can block gas flow. That’s all it takes. I’ve cleared more of these than I can count—especially in older homes or garages with a lot of dust.
If the flame is flickering, yellow, or barely visible? It’s likely dirty.
You’d be surprised how many times I’ve found a water heater in a laundry room with an open vent or cracked window nearby. Even a strong breeze under a garage door can snuff the flame.
And if the flue isn’t installed correctly, you’re not just losing heat—you’re losing that flame, too.
This is rare, but when it happens, it’s usually not DIY-friendly. If the gas control valve is malfunctioning, it may cut off gas to the pilot—even when the flame is fine.
I’ve had to replace these a few times, and it usually involves draining the tank and removing the burner assembly. Not for the faint of heart.
If your water heater is over 10–12 years old, all these parts (thermocouple, valve, pilot tube) start aging together. At some point, it’s like patching a rusted-out car—repairs just delay the inevitable.
Yes—if you know what you’re doing. Here’s how I walk homeowners through it:
Smell gas? Stop immediately and call your utility company or a licensed plumber.
If you’ve relit the pilot three times and it keeps going out or if you’re dealing with a part you’ve never seen before stop and call in backup. I’ve seen clients accidentally bend or strip components trying to “DIY it.”
The good news? Most pilot issues are fixable. And fast.
Need a hand? Contact our team for same-day water heater repair.
I’ve worked on thousands of heaters, and here’s the bottom line: if your pilot light keeps going out, don’t ignore it. It’s not just a nuisance—it’s a sign your system is trying to tell you something.
Handle it early, and you’ll save money, headaches, and maybe even a cold shower or two. Learn more about saving energy with water heating from Energy.gov.
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If the pilot lights, but won’t stay lit after you release the button, it’s probably the thermocouple.
You can—but make sure you buy the right type and shut off the gas completely. If you’re not sure, it’s best to call a pro.
In most cases, no. A new one will be more efficient and come with a warranty.
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