Tony

Meet Tony, the Sales Director at United Plumbing & Water Heaters, whose passion for new ideas and enthusiasm for innovation have made him a driving force within the company. With extensive experience in plumbing and a deep understanding of the industry, Tony is constantly on the lookout for innovative solutions to improve customer experience and service delivery. He is not just a leader but a collaborator who ensures that every voice on his team is heard and every idea is considered. His hands-on approach and willingness to take action have earned him a reputation as someone who truly cares about both his team and clients.

Career Start

Tony’s journey to becoming Sales Director started with a solid foundation in plumbing. With years of hands-on experience in the field, he has a deep technical understanding of everything from hot water heater replacements to complex HVAC installations. His background gives him a unique edge in his role, allowing him to connect with both clients and technicians on a technical and practical level. Whether it’s troubleshooting issues like a leaking water heateror advising clients on the benefits of an energy-efficient HVAC system, Tony’s expertise shines through in every project he oversees.

Joining United Plumbing & Water Heaters

Tony joined United Plumbing & Water Heaters with a clear mission: to drive innovation and growth within the company while maintaining its reputation for excellence in plumbing and HVAC services. Under his leadership, the company has expanded its range of services, integrating cutting-edge solutions such as smart HVAC systems and advanced water heater installations. Tony’s enthusiasm for new ideas has also led to improved processes within the company, from more efficient HVAC repairs to faster and more precise plumbing installations.

Roles and Responsibilities

As the Sales Director, Tony’s role extends far beyond just sales. He works closely with both the sales and technical teams, bridging the gap between customer needs and service delivery. His extensive experience in plumbing allows him to offer valuable insights into projects involving 50-gallon water heater installations, Rheem water heaters, and large-scale HVAC replacements. Tony is known for tailoring solutions to meet each client’s specific needs, ensuring they receive the best products, whether it’s a 40-gallon gas water heater or an instant hot water heater. His focus on innovation and customer satisfaction has made him an integral part of the company’s success.

A Leader Who Listens and Acts

What sets Tony apart as a leader is his ability to listen. Whether it’s an idea from a team member or feedback from a client, Tony ensures that everyone feels heard. More importantly, he takes action on those ideas and suggestions. His leadership style has fostered a collaborative and innovative culture at United Plumbing & Water Heaters, where everyone, from technicians to office staff, feels valued and empowered. Tony’s willingness to embrace new ideas has led to numerous process improvements and the introduction of new services that keep United Plumbing at the forefront of the industry.

Memorable Projects and Achievements

One of Tony’s standout projects involved overseeing a full HVAC installation for a large commercial client. The project required integrating both plumbing and HVAC systems, ensuring that every component worked seamlessly together. Under Tony’s direction, the team installed smart HVAC systems that improved energy efficiency while reducing long-term maintenance costs for the client. The success of this project further solidified United Plumbing & Water Heaters’ position as the number one plumber and HVAC provider in the region. His hands-on involvement in large-scale water heater replacements—from 40-gallon gas water heaters to 50-gallon electric water heaters—has also been instrumental in helping clients choose the right products for their needs. Tony’s technical knowledge and ability to communicate the benefits of different systems have made him a trusted advisor to both residential and commercial clients.

Vision for the Future

Tony’s vision for United Plumbing & Water Heaters is to continue leading the industry in both plumbing and HVAC innovations. He is particularly focused on expanding the company’s use of energy-efficient HVAC systems and sustainable technologies, helping clients reduce their environmental impact while saving on energy costs. Tony is also committed to maintaining the company’s reputation as the number one plumber in Cupertino, San Jose, and beyond by continuing to deliver the highest quality service.

Message to Clients and Team Members

For Tony, working at United Plumbing & Water Heaters is about more than just delivering exceptional plumbing and HVAC services—it’s about creating an environment where both clients and employees feel valued. Tony takes pride in the fact that every client can trust United Plumbing to provide top-tier solutions, whether it’s an urgent HVAC repair or a planned water heater installation. His leadership ensures that the team works collaboratively, embracing new ideas and striving for excellence in every project.