Plumbing services provider – United Plumbing Company in East Palo Alto
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Bella is very knowledgeable about tankless water heaters. She determined that the heater that I purchased from Amazon was the wrong model. She went above and beyond the call of duty. She drove me in her car to the UPS store so I can return the heater and then drove me to the supplier store in San Jose (Pace Supply) so I can buy the correct one. She is very honest and showed me the wholesale price of the heater and used her coupon to get me the wholesale price. Umed, the technician, is an expert and did a great job installing the unit. He arrived on time, was very polite, and cleaned the area after his work was done. Bella and Umed put the customer first and provided an excellent service. I highly recommend United Plumbing because of Bella and Umed, their honesty, great service and expertise.
Technician Beck came on thanksgiving day, working from 3pm till almost 9pm, to replace a new water heater. In the middle of the installment, he even had to go back to his office and pick up new parts. It was very difficult to set up the tubes at my place since the space for the tubes/water heater was limited. Technician was very patient and friendly the whole time. The pipes after Beck’s work are better designed. I am very grateful they are willing to come on a big holiday like thanksgiving, getting the challenging work done without any complaints. Otherwise it would be a cold shower thanksgiving for us. Highly recommend.
DR BLOCK (DRBLOCK)
United was quick to do an inspection and quote to replace our 20 year old tank water heater for a tankless and was able to start the job the same day. Professional and great service and the price was the lowest I received out of 3 or 4. Highly recommend!
Quality work. Respectful of the property, and clean. Showed up on time. Alex gave good advice, answered numerous questions and only charged for the work performed per agreement. We will call them again.
Alvin & Mae Reyes
Yuri was great! Yuri came to inspect the pipes that were hearing while the water is running but unfortunately we weren’t able to hear anything at the time of the inspection. Yuri was able to install a new faucet in my kids bathroom. If you are looking for a plumbing company use United Plumbing, from the office to the field the service was great! I will definitely use Yuri and United plumbing again in the future.
Amazing service for my low water pressure problem. Highly professional and timely
Very quick responses with quality service, flexibility to adopt schedule change is good. Technician is professional and friendly. Services charge is very reasonable. I will definitely utilize their services in the future.
Anil Nanda (AKN)
They are professional. To the point. Fair transaction. And they provide warranty on their work which is great.
They were able to come the same day I called. Service was quick and to the point, and the price was reasonable.